How to Cancel a ReelShort or DramaBox Subscription

To cancel a ReelShort subscription, or a DramaBox one, you have to cancel it with whoever is billing you. If you subscribed in the iPhone or iPad app, Apple bills you, so you cancel in your Apple Account's Subscriptions list. If you subscribed on Android, Google Play bills you, so you cancel in Google Play. If you paid on the app's own website, cancel from your ReelShort or DramaBox account. Deleting the app doesn't cancel anything, and the charges keep coming until you cancel in the right place.

The steps below are for 2026. They follow Apple's and Google's own help pages and the apps' terms, and they cover refunds and what happens to coins you haven't used.

Where to cancel your ReelShort subscription, by how you paid

Most people subscribed inside the app, which means the subscription belongs to Apple or Google, not to ReelShort or DramaBox. The receipt email tells you which one: it comes from Apple, from Google Play or from the app itself.

How to cancel ReelShort or DramaBox on iPhone or iPad

These steps come from Apple's guide, Cancel a subscription from Apple. They work the same way for ReelShort, DramaBox and any other app you pay for through the App Store.

1. Open Settings and tap your name.
2. Tap Subscriptions.
3. Tap ReelShort or DramaBox.
4. Tap Cancel Subscription. You may need to scroll down to find it.

If there's no cancel button, or you see an expiry date in red, the subscription is already cancelled and won't renew.

On a Mac, open the App Store, click your name at the bottom of the sidebar, then click your name again and choose Subscriptions. From any browser, you can sign in at account.apple.com and manage subscriptions there. That also works if you're on an Android phone now but subscribed on an iPhone.

If ReelShort or DramaBox isn't in the list, you might be signed in to a different Apple Account from the one that paid. Check which email address the receipt went to.

If you're on a free trial, Apple says to cancel at least 24 hours before the trial ends if you don't want it to turn into a paid subscription.

How to cancel a ReelShort or DramaBox subscription on Android

Google covers this in Cancel, pause, or change a subscription on Google Play.

1. Open the Google Play app, tap your profile picture at the top right, then go to Payments & subscriptions > Subscriptions. In a browser, you can go straight to play.google.com/store/account/subscriptions.
2. Select ReelShort or DramaBox.
3. Tap Cancel subscription.
4. Follow the instructions on screen.

According to Google, you can keep using what you've paid for until the end of the current period, and you won't be charged again after that. If the app isn't listed, check whether you're signed in to the Google account that paid. You can switch accounts from your profile picture.

Bought on the ReelShort or DramaBox website?

Both apps also sell coins and subscriptions on their websites, outside the app stores. A purchase made there won't show up in your Apple or Google subscriptions, so you have to cancel it through the app's own account.

ReelShort web subscriptions

ReelShort's website has a coin store and subscription plans. Its payment notes say you can cancel any time in the ReelShort app by going to VIP Center > Product Terms & Payment Info > Subscription Management. ReelShort's Terms of Use describe the same thing: log in to your account, go to the VIP page and follow the Subscription Management instructions.

ReelShort's own text adds two details:

• Renewals are billed within 24 hours before the current period ends, and the terms say you have to cancel by the day before your billing date. If you cancel on the billing date itself, you'll still be charged for the next period.
• Make sure you log in to the same account you paid with. Coins and subscriptions are tied to that account.

If you think ReelShort charged you by mistake, its terms tell you to email reelshort.support@crazymaplestudio.com as soon as you can.

DramaBox web memberships

The DramaBox website sells coin top-ups and a DramaBox Membership. Its account area has auto-renewal settings with a Cancel Auto-Renewal option. Sign in on the website with the account you paid with, find the auto-renewal setting and turn it off before the next renewal date. For problems with a top-up, DramaBox's site tells you to download the app and contact customer service from there.

Paid with PayPal?

You can also stop a PayPal subscription from inside PayPal, under the automatic payments section of your PayPal settings. PayPal points out that this only stops PayPal paying; it doesn't cancel the subscription with the seller. Cancel with ReelShort or DramaBox as well, so the account doesn't fall behind on payments.

Charged by something called "AWX"?

People search for "AWX short drama" when a card charge starts with AWX and they can't tell what it is. That prefix usually means the payment went through Airwallex, a payment processor, and the name after it is the actual seller. It's a card payment made on a website, not an App Store or Google Play subscription, so you won't find it in either list.

To track it down, search your email for the exact amount to find the receipt, then cancel through that seller's website or account. If you can't identify the charge, or the seller won't stop it, call your card issuer. They can block future payments and tell you how to dispute charges you didn't authorize.

Deleting the app doesn't cancel your subscription

Removing the app from your phone leaves the subscription running. Google's help page says so directly: "When you uninstall the app, your subscription won't cancel." Apple works the same way, because the subscription belongs to your Apple Account, not to the app on your phone.

Deleting your ReelShort or DramaBox account won't reliably stop App Store or Google Play billing either, since the store keeps charging until you cancel there. Cancel first, then delete the app or the account if you still want to.

Can you get a refund?

Sometimes, depending on who billed you.

Refunds from Apple

Apple handles refunds for App Store purchases, ReelShort and DramaBox subscriptions included. From Apple's guide, Request a refund for apps or content that you bought from Apple:

1. Sign in at reportaproblem.apple.com with the Apple Account that paid.
2. Choose "I'd like to", then "Request a refund".
3. Pick a reason and continue.
4. Select the subscription or purchase and submit.

Apple says not every purchase qualifies and that you'll usually hear back within 24 to 48 hours. A refund doesn't cancel the subscription, so cancel it as well.

Refunds from Google Play

Google's page Request a refund on Google Play covers this:

• Within 48 hours of the purchase, request it from Google Play: on play.google.com, open your profile, go to Payments & subscriptions > Budget & order history, find the order and choose "Report a problem".
• After 48 hours, Google says to contact the app's developer, who decides under their own policy.
• For a charge you didn't make, report it within 120 days.
• Decisions usually take about a day, sometimes up to four.

Refunds for website purchases

Here you're dealing with the app directly, and neither one promises much. ReelShort's terms say subscription payments are final and non-refundable except where the terms say otherwise. DramaBox's Terms of Use say all fees are non-refundable. Still, if you were charged after cancelling, or charged twice, contact support with your receipt and the date you cancelled. If that goes nowhere and the charge wasn't authorized, your card issuer is the next step.

What happens to your unused coins

Coin packs are one-off purchases, separate from the subscription. Cancelling a subscription doesn't touch them, and it doesn't refund them either.

• ReelShort's terms say purchases of virtual currency are final and non-refundable, and that you forfeit your coins if you close your account. Spend them before you delete your account.
• DramaBox's terms say coins can only be used in DramaBox and can't be exchanged for money.
• ReelShort's website warns that once you log out of an account, you can't use its balance. If you watch as a guest without logging in, link your account to a login before you delete the app, or the coins could be lost.

Cheaper ways to keep watching short dramas

You can keep watching after you cancel. Our guide to whether ReelShort is free explains how far you can get without a subscription. Some short dramas are also posted in full on official YouTube channels; you can browse the short dramas on YouTube in our catalogue.

If you're shopping around, our list of the best short drama apps compares the main options, and ReelShort vs DramaBox looks at those two side by side. You can also browse everything on ReelShort and DramaBox, or all dramas, on Dramadex. Every drama page lists the apps where you can watch it, so you can check whether a show you're following is somewhere cheaper.

FAQ

Why is ReelShort still charging me after I cancelled?

Usually because the cancellation went to the wrong place. If you paid through Apple or Google Play, cancelling or deleting the app on your phone won't stop the charge; check that the subscription is cancelled in your Apple or Google subscriptions list. A charge can also go through if you cancelled on the billing date itself, since renewals are billed up to 24 hours before the period ends.

Does deleting ReelShort or DramaBox cancel my subscription?

No. Google states that uninstalling an app doesn't cancel its subscription, and Apple subscriptions are tied to your Apple Account rather than the app. Cancel in Settings on iPhone or in Google Play on Android, then delete the app if you want to.

How do I cancel a DramaBox subscription on iPhone?

Open Settings, tap your name, tap Subscriptions, choose DramaBox and tap Cancel Subscription. If DramaBox isn't listed, check whether you paid on the DramaBox website instead. If so, turn off auto-renewal from your account on the website.

Can I get a refund from ReelShort or DramaBox?

If you paid through the App Store, ask Apple at reportaproblem.apple.com. If you paid through Google Play, ask Google within 48 hours, or contact the developer after that. Website purchases are covered by the apps' own terms, which say payments are non-refundable, though contacting support about a mistaken charge is still worth trying.

What happens to my coins when I cancel?

Cancelling a subscription doesn't remove coins you bought separately, and it doesn't refund them either. Deleting your account is different: ReelShort's terms say you forfeit your coins if you close it.

How do I contact ReelShort support about a charge?

ReelShort's terms give reelshort.support@crazymaplestudio.com for charges you think were made in error. Include your receipt, the account you use and the date of the charge. For App Store or Google Play charges, Apple or Google decides on refunds, so go to them first.