College student Chloe works grueling shifts at an ice cream shop to save for tuition, only to be fired and denied her wages after refusing a customer’s impossible demand for “hot ice cream.” When her ruthless manager Brenda uses fabricated rules to cover her tracks, Chloe decides to fight back. Returning as a customer, she turns Brenda’s own motto—“the customer is always right”—against her, launching a clever revenge campaign that exposes corruption, rallies her coworkers.