Olivia Miller and Ethan Harrison had been married for many years, but their relationship was fraught with difficulty. Ten years ago, their daughter Lana Harrison died in a car accident. Olivia missed her daughter's final phone call, and Ethan resented her for it ever since. He neglected their granddaughter Victoria Harrison and doted instead on Claire Blake. On the anniversary of Lana's death, Olivia decided to file for divorce. However, at her granddaughter's heartfelt plea, she gave Ethan five chances to make things right. Eventually, she left with Victoria. Only then did Ethan realize how much they meant to him, but by then it was too late. He was filled with regret. Five years later, Olivia returned to the workforce. An assignment brought her back to her hometown, where she crossed paths with Ethan once more. Despite his efforts to win her back, she chose to walk away for good, leaving with her granddaughter and letting Ethan live out his days in remorse.
