After a catastrophically lousy 24 hours that culminates in ordinary office worker Lin choking on a boba tapioca pearl mid-rant about how thoroughly her 20s have fallen apart, she blinks awake face-to-face with a very overworked, unkempt Grim Reaper. He completely messed up her soul collection paperwork, dumping her in a drab, snack-free, Wi-Fi-less afterlife waiting room so poorly maintained its broken vending machine won’t even accept spare change. Furious at the shockingly unprofessional, botched soul pickup service, Lin grabs the mandatory glowing afterlife feedback tablet every reaper is required to hand over to newly departed souls, and slams a full one-star review, leaving a scathing, point-by-point note listing every single flaw of his abysmal service.